Job description
Job description
We are looking for engaging, motivated and energetic full time barista to join our team. The job will be exciting yet challenging at times. Experience as a barista is preferred but not essential as full training will be given. What is essential though is a real positive attitude and you'll just love working in hospitality, easily connecting with our customers.
At OCO Westend we're growing fast and with more new stores opening all across Scotland . There really has never been a better time to join us.
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If you think this sounds like you then we'd love to hear from you. A CV is necessary but we would also like to hear a little bit about you, what you've done and why you think you'd fit right in with us so attach a cover letter with your application.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following behaviours:
Achieving Results
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Maintains regular and punctual attendance.
Helping Others Succeed
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Living Our Mission & Values
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Experience & Qualifications:
- No previous experience required
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours/days that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
Job Types: Part-time
Experience:
- Hospitality: 1 year (Preferred)
Location:
- Dumfries
As one of the leading company in UK, OCO Westend opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. OCO Westend also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new experience and knowing through the company programs.
Work remotely
- No
- Over 18 years
Job Types: Part-time, Permanent
Part-time hours: 8-12 per week
Salary: £10.90 per hour
Benefits:
- Casual dress
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Work Location: In person
