Our eco-oriented company specializes in providing energy-saving solutions, including changing boilers, installing wall and loft insulation, and upgrading radiators. Our company is looking for an exceptional individual to join our team as a Customer Service and Telesales Associate.
Responsibilities:
- Perform general administration duties
- Make outbound calls to warm leads to pre-qualify them on customer household information
- Create work plans for other team members and manage data in Excel and Google Sheets
- Provide excellent customer service by answering customer queries and scheduling installation dates
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Requirements:
- Fluent in English language
- At least one year of experience in administrative or customer service roles
- Excellent communication and organizational skills
- Proficient in Microsoft Office Suite and Google Workspace
Job Type: Full-time
Salary: £10.42 per hour
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Application question(s):
- Do you have call center experience?
Work Location: Remote
Expected start date: 01/08/2023
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