HEAD WAITER/HEAD WAITRESS
We want our guests to have a truly memorable experience surrounded by exceptional service and honest hospitality.
Penmaenuchaf is a small luxury hotel, recently acquired by Seren, a unique collection of high-quality hospitality venues in Wales. The hotel is highly regarded as one of the finest privately-owned country house hotels in North Wales. Overlooking the Mawddach Estuary, at the foot of Cadair Idris in Snowdonia National Park, the 14-bedroom hotel is also home to an excellent restaurant that is also renowned for a wonderful wine list.
Seren currently includes the 5-star Grove of Narberth hotel, Michelin starred Beach house Restaurant in Oxwich, Coast Restaurant and Kiosk café in Saundersfoot.
We are now looking for a passionate and dedicated Head waiter/Head waitress who is passionate about leading the team by example and to help guide the restaurant to become a nationally recognised destination for food lovers.
What we offer:
· Package up to £29k including Gratuities and Pension.
· Gratuities evenly shared through Tronc system, currently employees enjoy circa 2k per annum.
· Pension provided through NEST.
· Outstanding location to work and live within the Snowdonia National Park.
· Tailored training and development plan.
· Financial support for attaining professional qualifications.
· Meals provided whilst on duty.
· Vast scope for career progression across our group of companies.
· Long service holiday benefit.
· Generous Employee Referral Scheme.
· Employee Assistance Programme provided by Hospitality Action.
· Annual Staff Rewards Scheme.
· Company events and team awaydays.
· 30% staff discount off food and beverage at all Seren Collection venues.
· £75 Employee and £190 Friends and Family room rate at Grove of Narberth Hotel.
· £50 Employee and £150 Friends and Family room rate at Pen Hall Hotel.
· We aim to move the entire team to a full-time 4 day working week in 2023, in line with the rest of the Seren venues.
A successful candidate will ideally have:
· Strong experience in a quality restaurant environment.
· Passionate about food and customer service.
· Ability to lead and inspire.
· Genuine sincere nature.
· Resilient and hard working.
· Great people skills.
· Dedicated and excellent team player.
The successful candidate will be joining an exciting business with a strong family philosophy and a highly experienced award-winning team driving for the highest standards of food and service. Together we work hard to achieve excellence in a supportive and fun working environment.
Interested...?
If so, we would love to hear from you. Please forward applications with a covering letter and CV's to our People Manager Oliver Crittenden.
We look forward to hearing from you!
Job Types: Full-time, Permanent
Salary: Up to £29,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
Work Location: In person
Reference ID: Pen Head Waiter/Head Waitress
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