Visitor Services Assistant


 

The Byre Theatre is looking for a part time Visitor Services Assistant to join its friendly and professional team.

The Byre is a theatre and venue in St Andrews, part of the University of St Andrews. It hosts a varied and vibrant programme of university, amateur and professional touring productions of theatre, dance, musicals, music and opera and family friendly performances.

The Visitor Services Assistant is a front-line role within the Visitor Services Department, working as part of a highly skilled team to deliver an exceptionally busy programme of performances and events. The successful candidate will assist in the running of a welcoming, efficient box office and Front of House. The role also supports the marketing and promotions function of the theatre to assist in building interest and attendance at Byre events.

Please see the Further Particulars for more information.

Start date is as soon as possible.

We are looking for someone with:

  • Proven customer care and sales experience
  • Excellent interpersonal and communication skills
  • Flexibility to work on varied shifts throughout the week and weekends.

Employees of the University have access to a wide range of staff benefits including:

  • Annual leave of 30 days, plus 5 public holidays
  • Membership of the S&LAS Pension Scheme with generous employer contributions
  • A range of family friendly policies
  • Staff discount scheme for local and national goods and services
  • Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
  • Subsidised sports membership, reduced tuition fees on degree programmes for staff/children of staff, access to library facilities, salary sacrifice scheme and a range of wellbeing initiatives

Further information and informal enquiries may be directed to Mary McKenzie, email: mcm21@st-andrews.ac.uk, Tel: 01334 468800.


Applications are particularly welcome from people from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.

Equality, diversity and inclusion are at the heart of the St Andrews experience. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter, Race Charters and Stonewall). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/


In accordance with the new immigration rules, it is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. The University encourages all interested candidates to apply regardless of nationality and all applications received are assessed against the essential and desirable criteria listed in the further particulars. The successful candidate will have to demonstrate their right to work in the UK prior to commencing employment and where required, obtain the right to work in the UK without relying on University sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.


This post will/may be primarily based at the Byre Theatre.


Closing Date: 4 September 2023


Interview Date: 12 September 2023


Please quote ref: CG2004HM


Further Particulars: CG2004HM FPs.doc


Byre Theatre

Salary: £20,880 - £22,214 per annum, pro rata

Start Date: As soon as possible

Part Time: 16 hours per month

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