Support Coordinator


 

We currently have an exciting opportunity for a candidate to join the Sales Support Team.

You will assist in day to day administrative tasks whilst maintaining elevated levels of customer service. You will be responsible for ordering a wide range of vehicles for our clients. One of the main tasks will involve arranging their new vehicle deliveries, whilst dealing with all associated financial paperwork.

Please see below the list of key tasks associated with this role. This list is not an exhaustive list and you will be given the opportunity to learn and expand your skills by taking on tasks that commensurate with your position.

Duties Will Include

  • To maintain a strong relationship with our customers
  • Proposing customers for finance with our panel of funders
  • Placing vehicle orders within our dealer network
  • Arranging all financial documentation in accordance with the customers contract
  • Dealing with new vehicle deliveries, cherished plates and charge points
  • Arranging tracker installations, vehicle graphics and racking installation
  • Dealing with customer enquiries via email and telephone
  • To ensure all paperwork is accurate before being processed by the accounts department
  • Performing a wide range of office and administrative tasks whilst working closely with the SME and Consumer Sales and Account Management
  • Providing our clients with regular updates on their vehicle orders

Ideal Requirements

  • Experience in the Motor Trade (Preferable not essential)
  • Experience using Microsoft
  • Strong organisation skills
  • Excellent communication skills
  • Ability to prioritise workload
  • High attention to detail
  • Flexible working approach
  • Professional attitude
  • Confident telephone manner
  • Enthusiastic
  • Punctual & reliable
  • Experience with successfully meeting deadlines

This job description will change from time to time dependent on business requirements.

Job Type: Full-time

Schedule:

  • Monday to Friday

Work Location: In person

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